Audition Template: 1 Mono Host track (with Speech Volume Leveler), 1 Mono Interview track (with Speech Volume Leveler), 1 Stereo Sound FX with effects, 1 Stereo Music Bed track. 44.1k, 16 bit, Stereo Master.

Today's episode is a continuation of our conversation that we had with Mike Orzen in Episode 31. So if you haven't heard episode 31 yet, after you listen to this episode go back and check out the beginning or our conversation with Mike.

For those of you who may be unfamiliar with Mike, he is the founder and President of Mike Orzen and Associates. He has been consulting and coaching improvement efforts for over 20 years. Mike is an Adjunct Professor with The Shingo Prize for Operational Excellence and is a faculty member of the Lean Enterprise Institute. He is also a Shingo Award winning Co-Author of Lean IT: Enabling and Sustaining Your Lean Enterprise.

Rick Timlick, as an expert in performance management, brings to his clients a distinguished record of achievement having helped organizations all over the globe.

Rick specializes in comprehensive organizational transformation and complex operational issues, turnarounds and acquisitions, program/project management, change management, executive team advisement, major process redesigns, and strategic design that supports the corporate goals and objectives of CEO's and Board of Directors.